The Benefits of Having a Phone Script for Employees

By Tracy Thomas
Rev Marketing 2 U, Inc.

To use a phone script or not to use a phone script is an age-old business question. A poorly crafted phone script can be frustrating for customers and can prevent a sale from happening. Phone scripts can also be a business owner’s best friend. Here are a few important benefits that phone scripts have for businesses, employees, customers and the bottom line.
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